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Shipping & Returns

Transportation Procedures:
As a way to make sure the shipment is dispatched to you safely, we advocate of delivery on DHL and EMS! They're all door to door Express mails.
DHL:
EMS:
Singapore post:
Shipping Price:
1.We have no charge on transportation price from each customers. That is this is a free shipping shipping site. It is default option free shipping by China Post.
2.But we have another more better transportation procedure option wich are more faster and more safe. But these transport process need additional shipping fees.
1). EMS and DHL are another alternatives which belongs to express shipping methods. It is a best choice when desire your orders in short time.
2). Sinapore post which belongs to small air parcel,but it will be little high-priced and more secure and little faster.
3.Idea? For some countries, for example Brazil. Shipping by Singapore Post is guided, that may be more safer but as quick as EMS.
4. * Delivery time will be in 1 week by free shipping to these states USA,UK,FR,CA,AU,RU.
Countries we ship to:
FJ, Finland - FR, Fiji - ID, France - Indonesia, IE - Ireland, IT - Italy, JP - KP, Japan - MT, Luxembourg - MY, Malta - NL, Malaysia - NO, Netherlands - Norway, NZ - Papua New Guinea, PH - PT, Philippines - Portugal, SE - SG, Sweden - TH, Singapore - UK, Thailand - United Kingdom, US - United States, VN - Viet Nam, MO - HK, Macau - Hong Kong, TW - Taiwan; Pakistan, Bangladesh, Sri Lanka, Myanmar, Nepal, Turkey, Greece, India, Gibraltar,Argentina, United Arab Emirates, Oman, Egypt, Barbados, the Bahamas, Paraguay, Bahrain, Panama, Brazil, Bolivia, Dominican Republic, Dominica, Ecuador, Colombia, Costa Rica, Grenada, Cuba, Guyana, Haiti, Honduras, Kuwait, Qatar, Lebanon, El Salvador, Peru, Mexico, Cyprus, Saudi Arabia, Trinidad and Tobago, Venezuela, Guatemala, Uruguay, The Republic of Yemen, Syria, Jamaica, Iran, Israel, Jordan, Chile,Albania, Algeria, Aruba, Afghanistan, Azerbaijan, Estonia, Ethiopia, Andorra, Angola, Anguilla, Antigua and Barbuda, Belarus, Stan Mahler, Bermuda Islands, Bulgaria, Benin, Iceland, Botswana, Belize, Bhutan, Equatorial Guinea, East Timor, East Samoa (U.S.), Faroe Islands, Togo, Russia, French Guiana, the Vatican, Cape Verde, Gambia, Congo (Brazzaville), Congo (DRC), Greenland, Guadeloupe, Georgia, Montenegro, Kiribati, Djibouti embankment, Kyrgyzstan, Guinea, the Canary Islands, Guinea Bissau, Ghana, Gabon, the Czech Republic, Cayman Islands, Zimbabwe, Cameroon, Cote d'Ivoire, Kosovo, Croatia, Cook Islands, Kenya, Latvia, Laos, Lesotho, Lithuania, Liberia, Libya, Liechtenstein, Romania, Reunion, Rwanda, Madagascar, Maldives, Malawi, Mariana Islands, Mali, Macedonia, Mongolia, Montserrat, Micronesia, Moldova, Morocco, Monaco, South Africa, Mozambique, Namibia, Nigeria, Norfolk Island people, Saipan, Palau, Serbia, Sierra Leone, Senegal, Seychelles, The British and Principe Saint, Christmas Island, Saint Martin, San Marino, Saint Pierre and Miquelon, Saint Vincent, Slovakia, Slovenia, Swaziland, Solomon Islands, Sudan, Suriname, Tunisia, Wallis and Futuna, Vanuatu, Uganda, Ukraine, New Caledonia, Uzbekistan, Western Samoa, Hungary, Armenia, Iraq, the British Virgin Islands, Central Africa, Zambia, Chad
If your state is not listed above, please contact us.
Track your delivery:
You then can track your email online through the official site:
http://www.17track.net
http://www.fedex.com/Tracking?cntry_code=cn
http://www.tnt.com/express/en_cn/site/home.html
http://www.dhl.com/en.html
http://www.ups.com/?Site=Corporate&cookie=cn_en_home&setCookie=yes
http://www.ems.com.cn/english-main.jsp
Focus & Notes:
1. Please provide a valid email address and check e-mail after you have purchased for any updated information.
2. Things are usually sent out within 3 working days after payment was verified (Sat. & Sun. and most national holidays excluded.).
3. Once your package is shipped by us, we will send you accessible tracking number. Bundle transmitting time typically takes 7 to 14 business days, based on the destination, holidays and variables beyond the management of Postal Service. Please have more patience when there is a little delay.
4. It's your responsibility to get the precise customs duty rates. Please be aware this.
Thanks a lot.
Return & Refund Policy
Before returning items to us, please read and follow the directions below. You may also call our Customer Support Hotline, where one of our customer sales representatives will be glad to help you.
Please make sure you understand our return policy and ensure that all standards are fulfilled before physically sending any items back .
General Returns
1. We just accept products in their original state.

2. Mis-shipped products: For mis-shipped items (item shipped was not item purchased), once verified, we'll be responsible for an item exchange and any shipping fees. If you so choose, you get a full refund plus the shipping and handling fee and can also return the merchandise.
3. Shade Errors: If the colour of the item received is not what was purchased, you qualify for a complete refund. (This doesn't apply if the color difference is brought on by your display monitor.)
4. Quality Issues:
If a product has quality problems within 7 days of customers receiving it,mizunorunning-shoes.com will be at fault for trading your item. After validating the product is not damaged on purpose, we'll exchange the product. Quality issues caused by manufacturing comprise such matters as motherboard damage, accessories damage, screen damage, malfunctioning buttons.
5.Non Quality Issues:
Products that are returned should be in original condition. If the first item or an accessory was lost during the procedure of returning, we'll deduct the cost of the lost item from the refund.

Back

MIZUNO's product range, covering almost all major sports. Product development adhere to the broad scientific basis to ensure sport is more comfortable and secure, but firmly believe that technology and human perceptual combined to create the perfect quality. In expanding the product range, while the introduction of new technologies, develop new products, enhance product functionality.

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